Frequently Asked Questions
Everything you need to know about your SB shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that sale items and intimate apparel are final sale.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At SB, we are committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes in over 60% of our current collection.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 1 hour of placement by contacting our customer support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna.